I have today some information for you on the Joy Trouvaille A4 machine following the replies that I received from the questionnaire that some kind crafters offered to complete.
I asked the questions:
When did you purchase your machine and how long after purchase did it break or not? The answers which in many ways good, is that all the machines that broke did so withinn the lst to 3rd time of using. Mine broke on the 2nd. It would seem that there was a batch of these machines on the market that had faultly gears. One crafter told me that the company she purchased her machine from had over 40 machines faulty machines, and so stopped selling them!
I asked about replacement of machines or were they repaired - most were replaced, but refund of postage was a problem! I have to say that Crafts too you (the distributor supplying my machine) did replace the gears, but I did have to do the repairs myself (or rather Dave did), and also Liz from Make a Lasting Impression did offer to replace the machine but I chose the repair.
I asked: What operation were you doing when the machine broke? The answers came back was - cutting a Nestie!
I also found that the machine was very stiff when embossing folders (some more that others - like sizzix and creative expressions). I have noticed on C&C on their Grand Calibur shows that this is also a problem with this machine. The answer they are giving (whilst waiting for Spellbinders to come up with a plate that will work - can you believe it!) is to use 8/10 sheets of A4 cardstock and the tan embossing mat instead of the top embossing plate. Starting with the lowest and building the sandwich until you get a good impression that goes through the machine without force. THIS IS WORTH TRYING IN THE JT if you are worried about the difficulty in embossing. Strangely another machine that broke also had the same vicious backlash on the handle that I mention in my first review of the machine.
I asked about the instructions leaflet, was it clear and easy to use. The answers varied, but Liz from MLI has kindly supplied a list of the sandwiches and you will find this on the embossing/die cutting pages above. The leaftlet also mentioned using a Silicone mat in the embossing process - no one was using this, or had heard of it and no one was having problems (that is, of course, after the first machine had been replaced).
I asked about tips for new buyers: mark the plates yourself - double check the sandwich - never force -
Very good for maximizing use of A4 card to cut lots of shapes at one time – quicker than individually. Also good for embossing/ cutting apertures in A5 card and A6 opened out when you only want to emboss part of card - great for embossing even embosses when it cuts which is a time saver and gives a very good impression - excellent if it doesn't break! - but this comment made me smile "wait for Cuttlebug to bring out an A4 machine"! Since they haven't and did the CBv2 instead - what do they know that we don't?????
It would seem that the machine is a bit tempermental and (like the GC and all machines) you cannot force the plates through without causing damage, but this is something we all know! The manufacturer does not come out of this very well - I sent three emails and got no reply, even the company selling most of the machine apparently did not get much support from them.
I hope you will find this news of interest and it will allay fears of using the machine. I've started to use the machine again and I'm being very cautious but it is not causing any problems. Would I recommend it? Not sure at the moment - it will take time and results. I find if only doing a small cut or emboss - I still turn to my BUG! Having said that the machine is very useful for cutting the Grand dies, of which only three of the smallest sizes will go through the Bug.
NB: In case I didn't, can I now make |it clear that I was offer a replacement machine by Liz, but I decided to go with the repair under no pressure.
As an alternative to buying dies, I have a little surprise for you this weekend!?!?!?!in the way of a free draw.
Hope you will be able to drop by to see what it is.